Privacy Policy & Cookies

ConnectorIO, on October 11, 2023

This document will guide you into rules of the processing of personal data and the use of cookies in connection with the use of the https://connectorio.com website.

Formal information at the beginning - the website administrator is:

Connectorio Sp. z o.o.
ul. Nieszawska 4b
03-382 Warsaw, Poland
NIP (Tax Identification Number): 524-287-70-34
National Court Register (KRS): 0000758107

If you have any doubts related to the privacy policy, you can contact us at any time by sending a message to the address .

Short version - the most important information

We care about your privacy, but also about your time. That is why we have prepared for you a shortened version of the most important rules related to privacy protection.

  1. By creating a user account, placing an order, submitting a complaint, withdrawing from the contract, subscribing to the newsletter, subscribing to the webinar, adding a comment or simply by contacting us, you provide us with your personal data, and we guarantee that your the data will remain confidential, secure and will not be disclosed to any third parties without your express consent.
  2. We entrust the processing of personal data only to proven and trusted entities providing services related to the processing of personal data.
  3. We use Google Analytics analytical tools that collect information about your visits to the site, such as the subpages you viewed, the time you spent on the page, or the transitions between the individual subpages. For this purpose, Google LLC cookies for the Google Analytics service are used. As part of Google Analytics, we collect demographic and interest data. As part of cookie settings, you can decide whether you agree to collect such data about you or not.
  4. We use Google AdWords to conduct remarketing campaigns. For this purpose, Google LLC cookies for the Google AdWords service are used. As part of cookie settings, you can decide whether you consent to the use of such cookies in your case or not.
  5. We use Google Tag Manager to control advertising campaigns and how you use our pages. For this purpose, Google LLC cookies related to the Google Tag Manager service are used. As part of cookie settings, you can decide whether you consent to the use of such cookies in your case or not.
  6. We use marketing tools such as Facebook Pixel to target personalized ads on Facebook. This involves the use of Facebook cookies. As part of cookie settings, you can decide whether you consent to our use of Pixel Facebook in your case or not.
  7. We provide the opportunity to use social features such as sharing content on social networking sites and subscribing to a social profile. Using these functions may involve the use of cookies of social network administrators such as Facebook, Instagram, YouTube, Twitter, Google+, LinkedIn.
  8. We embed on our pages videos from YouTube and Vimeo. For this purpose, Google LLC cookies for the YouTube service and Vimeo Inc. cookies are used. Cookies are loaded only when playing video.
  9. We use the Albacross tool by Albacross AB, which uses cookies and records the activity of company users on the connectorio.com website. It allows us to better tailor the content of the website to company users.
  10. We use Sendfox tool made by Sumu Group Inc. for mailing and newsletter.
  11. We use the Salespanel.io tool by Salespanel / Vardhaman Syndicate, which uses cookies and records the activity of company users on the connectorio.com website It allows us to better tailor the content of the website to company users.
  12. We use our own cookies for the proper functioning of the website, in particular for user account handling, the ordering process.

If the above information is not enough for you, below you will find further details.

Personal

The administrator of the personal data

The administrator of your personal data within the meaning of the provisions on the protection of personal data is Connectorio Sp. z o. o. ul. Nieszawska 4b, 03-382 Warsaw.

Purposes, legal basis and period of personal data processing are indicated separately for each purpose of data processing (see description of individual purposes of personal data processing below).

Rights

RODO grant you the following potential rights related to the processing of your personal data:

  1. the right to access personal data,
  2. the right to rectify personal data,
  3. the right to delete personal data,
  4. the right to limit the processing of personal data,
  5. the right to object to the processing of personal data,
  6. right to data portability,
  7. the right to lodge a complaint with a supervisory authority,
  8. the right to withdraw consent to the processing of personal data if you have given such consent.

The rules related to the implementation of the indicated rights are described in detail in art. 16 - 21 GDPR. We encourage you to read these regulations. For our part, we consider it necessary to explain to you that the above-mentioned rights are not absolute and you will not be entitled to all the processing of your personal data. For your convenience, we have made an effort to indicate the rights you are entitled to as part of the description of individual personal data processing operations.

We emphasize that you always have one of the rights indicated above - if you believe that during the processing of your personal data we have violated the provisions on the protection of personal data, you have the opportunity to lodge a complaint to the supervisory body (the President of the Office for Personal Data Protection). You can also always ask us to provide you with information about what data we have about you and for what purposes we process it. All you have to do is send a message to . However, we have made every effort to ensure that the information you are interested in is comprehensively presented in this privacy policy. The e-mail address provided above can also be used if you have any questions related to the processing of your personal data.

Security

We guarantee the confidentiality of all personal data provided to us. We ensure that all security measures and personal data protection required by the provisions on the protection of personal data are taken. Personal data is collected with due diligence and adequately protected against access by unauthorized persons.

List of entrustments

Your data may be processed by our subcontractors, i.e. entities whose services we use to process data and provide services to serve functionality of this website. We entrust the processing of personal data to the following entities. All cookies of these parties are optional.

  1. Google Analytics LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA - to track visitors on our website.
  2. Albacross Nordic AB, Tegelbacken 4A, 111 52 Stockholm, Sweden - in order to better recognize traffic sources on our website.
  3. Sumo Group, Inc., a Delaware corporation d/b/a SendFox 1305 E. 6th St. Suite 3 Austin, TX 78702 - mailing and newsletter functionality.
  4. Salespanel, Vardhaman Syndicate 303, Lunkad Skymax, Viman Nagar, Pune. India - 411014 - to use the system to track the activity of companies using the website.

All entities entrusted with the processing of personal data guarantee the use of appropriate measures for the protection and security of personal data required by law.

Purposes and processing activities

User account

When creating a user account, you must enter your email address and define a password for the account. Providing data is voluntary, but necessary to open an account. As part of editing your user profile, you can provide further information about yourself, i.e. your name, billing address and shipping address. Providing this data is completely voluntary. You can have an account without providing these further details. In this situation, when placing an order you will have to enter this data manually. The data entered by you as part of the user account is processed only for the purpose of maintaining the account and providing you the opportunity to use it. Providing data in the user’s account is designed to help you place orders in the store by automatically submitting data to the order form.

The legal basis for the processing of your personal data as part of your user account is the implementation of the account maintenance contract, which you conclude on the basis of the store’s regulations - art. 6 clause 1 lit. b GDPR. The data collected in the user account is processed as part of the WordPress system and stored on the server provided by H88 SA Your data will be processed as part of the account as long as you have a user account. After deleting the account, your data will be deleted from the database, except for data about orders placed. You can correct the data contained in your account at any time. You can also decide to delete your account at any time. You also have the right to transfer data referred to in art. 20 GDPR.

Orders

When placing an order, you must provide data necessary to complete the order, such as name, surname, billing address and e-mail address. Providing data is voluntary, but necessary to place an order. The data provided to us in connection with the order is processed for the purpose of fulfilling the order (art.6 par.1 lit.b RODO), issuing an invoice (art.6 par.1 lit.c RODO), including the invoice in our accounting documentation (art. 6 para. 1 lit.c RODO) and for archival and statistical purposes (art.6 para. 1 lit.f GDPR). The data contained in the order placed via the store are processed as part of the WordPress system and stored on a server provided by H88 SA. If you have a user account, your order will be visible within the order history of the account. Each order is documented with an invoice. Invoices are issued using the IFIRMA SA system. The invoice is forwarded to the accounting office of Baliszewska Zielińscy Consulting Sp. z o.o. Data on orders will be processed for the time necessary to complete the order, and then until the expiry of the limitation period for claims under the contract. In addition, after this deadline, the data may still be processed by us for statistical purposes. Also remember that we have an obligation to store invoices with your personal data for a period of 5 years from the end of the tax year in which the tax obligation arose. In the case of order data, you cannot rectify this data after the order has been processed. You also can not object to data processing and demand the deletion of data until the expiry of the limitation period for claims under the contract. Similarly, you cannot oppose the processing of data and demand the deletion of data contained in invoices. After the expiry of the limitation period for claims under the contract, you may, however, object to the processing of your data by us for statistical purposes, as well as to demand the deletion of your data from our database. In relation to data on orders, you also have the right to transfer data referred to in art. 20 GDPR.

Newsletter.

If you want to subscribe to the newsletter, you must provide us with your email address via the newsletter subscription form. The data provided to us during the subscription to the newsletter are used to send you the newsletter, and the legal basis for their processing is your consent (art.6 par.1 lit.a RODO) expressed when subscribing to the newsletter. The data is processed as part of the ActiveCampaign mailing system and stored on a server provided by ActiveCampaign LLC. The data will be processed for the duration of the newsletter, unless you unsubscribe earlier, which will delete your data from the database. You can correct your data saved in the newsletter database at any time, as well as request their removal by unsubscribing from the newsletter. You also have the right to transfer data referred to in art. 20 GDPR.

Webinars

If you want to participate in the webinar that we organize, you must provide us with your personal data such as email address and name. Providing data is voluntary, but necessary to participate in the webinar. The data provided to us in relation to participation in the webinar are used to organize the webinar, and the legal basis for their processing is your consent (art.6 par.1 lit.a RODO) resulting from signing up for the webinar. The data is processed as part of the WebinarJam webinar service system and stored on a server provided by WebinarNinja, Team ON PTY LTD. The data will be deleted within 30 days of the end of the webinar. During this period, you can correct your data saved in the webinar system, as well as request their deletion earlier than the date indicated above. You also have the right to transfer data referred to in art. 20 GDPR.

Complaints and withdrawal from the contract

If you file a complaint or withdraw from the contract, you provide us with personal data contained in the content of the complaint or statement of withdrawal from the contract, which includes your name, address, telephone number, e-mail address, bank account number. Providing data is voluntary, but necessary to make a complaint or withdraw from the contract. The data provided to us in connection with the submission of a complaint or withdrawal from the contract is used to carry out the complaint procedure or the procedure for withdrawing from the contract (art.6 par.1 lit.c RODO). The data will be processed for the time necessary to complete the complaint or withdrawal procedure. Complaints and statements of withdrawal from the contract may also be archived for statistical purposes. In the case of data contained in complaints and declarations of withdrawal from the contract, you are not able to rectify this data. You also can not object to data processing and demand the deletion of data until the expiry of the limitation period for claims under the contract. After the expiry of the limitation period for claims under the contract, you may, however, object to the processing of your data by us for statistical purposes, as well as to demand the deletion of your data from our database.

E-mail

contact By contacting us via e-mail, including sending an inquiry via the contact form, you naturally give us your e-mail address as the sender’s address. In addition, you can also include other personal data in the message. Providing data is voluntary, but necessary to make contact. In this case, your data is processed in order to contact you, and the basis for processing is art. 6 clause 1 lit. and GDPR, i.e. your consent resulting from initiating contact with us. The legal basis for post-contact processing is the legitimate purpose of archiving correspondence for internal purposes (Article 6 (1) (c) of the GDPR). The content of correspondence may be archived and we are not able to clearly determine when it will be deleted. You have the right to request the history of correspondence with you (if it has been archived), as well as to request its removal, unless its archiving is justified due to our overriding interests, e.g. defense against potential claims on your part.

Comments and references

If you want to add a comment on your blog, you must complete the form and provide your email address and name. Providing data is voluntary, but necessary to add a comment. The data provided when adding a comment is used to publish a comment on the blog, and the legal basis for their processing is your consent (Article 6 (1) (a) of the GDPR) resulting from the addition of a comment. The data will be processed for the duration of comments on the blog, unless you request removal of the comment in advance, which will delete your data from the database. You can correct your data assigned to a comment at any time, as well as request their removal. You also have the right to transfer data referred to in art. 20 GDPR. You can exercise these rights directly under your user account in the Thrive Comments system.

Cookies and other tracking technologies

Our website, like almost all other websites, use cookies. Cookies are small text information stored on your end device (e.g. computer, tablet, smartphone) that can be read by our ICT system (own cookies) or the ICT system of third parties (third party cookies). Some of the cookies we use are deleted after the end of the web browser session, i.e. after closing it (so-called session cookies). Other cookies are stored on your end device and allow us to recognize your browser the next time you visit the site (persistent cookies). See more details below.

During your first visit to the website, you are shown information on the use of cookies. Thanks to a special tool you have the ability to manage cookies from the page. In addition, you can always change your cookie settings from your browser or delete cookies at all. Browsers manage cookie settings in different ways. In the auxiliary menu of the web browser you will find explanations about changing cookie settings. Remember that disabling or limiting cookies may cause difficulties in using our website as well as many other websites that use cookies.

Cookies

We use our cookies to ensure the proper functioning of the website, in particular the ordering process and logging into the user’s account.

Third party cookies

Our website, like most modern websites, uses functions provided by third parties, which involves the use of cookies from third parties. The use of this type of cookies is described below.

Google Analytics We

use cookies to track website statistics, such as the number of visitors, the type of operating system and web browser used to view the website, time spent on the website, visited subpages, we also collect demographic data and interest data, etc. We use the tool in this regard Google Analytics provided by Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA. As part of the mechanism for managing cookie settings, you have the option of deciding whether we will be able to use marketing functions in Google Analytics as well or not. We implement activities in this area, based on our legitimate interest, consisting in the production of statistics and their analysis in order to optimize our websites.  Google Analytics automatically collects information about your use of our site. The information collected in this way is usually transmitted to a Google server in the United States and stored there. Due to the IP anonymization that we have activated, your IP address is shortened before forwarding. Only in exceptional cases is the full IP address transmitted to a Google server in the United States and shortened there. The anonymized IP address provided by your browser as part of Google Analytics is generally not combined with other Google data. Due to the fact that Google LLC is based in the USA and uses technical infrastructure located in the USA, it joined the EU-US-Privacy Shield program to ensure an adequate level of protection of personal data required by European regulations. As part of the agreement between the US and the European Commission, the latter has established an adequate level of data protection for companies that have a Privacy Shield certificate. You can prevent the collection of data collected by cookies regarding your use of our website by Google, as well as the processing of this data by Google by installing the browser plug-in located at the following address:https://tools.google.com/dlpage/gaoptout. If you are interested in details related to data processing as part of Google Analytics, we encourage you to read the explanations prepared by Google:https://support.google.com/analytics/answer/6004245.

Google Adwords

We use Google AdWords marketing tools provided by Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA. With the help of Google Adwords, we promote our website in search results and on third-party websites. We also use remarketing tools. We implement activities in this area based on our legitimate interest in the form of marketing of our own products or services.  When you visit our website, a Google cookie remarketing file is automatically left on your device, which, with the help of a pseudonymous identifier (ID) and based on the pages you visit, allows you to display interest-based advertising. Further data processing only takes place if you have consented to Google to combine the browsing history and use of the application with your account, and to use information from your Google account to personalize the ads that are displayed on websites. If in this case you will be logged in when visiting our website on Google, Google will use your data together with Google Analytics data to create and define lists of target groups for remarketing on different devices. To this end, Google temporarily combines your personal data with Google Analytics data to create target groups. Due to the fact that Google LLC is based in the USA and uses technical infrastructure located in the USA, it joined the EU-US-Privacy Shield program to ensure an adequate level of protection of personal data required by European regulations. As part of the agreement between the US and the European Commission, the latter has established an adequate level of data protection for companies that have a Privacy Shield certificate. You can deactivate cookies used for remarketing as part of your Google account settings: https://adssettings.google.com. In addition, as part of cookie settings from our website, you can disable the use of cookies for remarketing. If you are interested in details related to data processing within Google AdWords, we encourage you to read the Google privacy policy:https://policies.google.com/privacy.

Google Tag Manager

We use the Google Tag Manager tool provided by Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA. With the help of Google Tag Manager, we control our advertising campaigns and the way you use our pages. We implement activities in this area based on our legitimate interest in the form of marketing of our own products or services and optimization of our websites. When you visit our website, a Google cookie is automatically left on your device which, with the help of a pseudonymous identifier (ID) and based on the pages you visit, allows you to display interest-based ads, control the effectiveness of these ads and other activities related to controlling your behavior on the site. Further data processing only takes place if you have consented to Google to combine the browsing history and use of the application with your account, and to use information from your Google account to personalize the ads that are displayed on websites. If in this case you will be logged in when visiting our website on Google, Google will use your data together with Google Analytics data to create and define lists of target groups for remarketing on different devices. To this end, Google temporarily combines your personal data with Google Analytics data to create target groups. Due to the fact that Google LLC is based in the USA and uses technical infrastructure located in the USA, it joined the EU-US-Privacy Shield program to ensure an adequate level of protection of personal data required by European regulations. As part of the agreement between the US and the European Commission, the latter has established an adequate level of data protection for companies that have a Privacy Shield certificate. You can deactivate cookies used for remarketing as part of your Google account settings: https://adssettings.google.com. In addition, as part of cookie settings from our website, you can disable the use of cookies for remarketing. If you are interested in details related to data processing within Google Tag Manager, we encourage you to read the Google privacy policy:https://policies.google.com/privacy.

Facebook Pixel

We use marketing tools available as part of Facebook and provided by Facebook Inc., 1601 S. California Ave. Palo Alto, CA 94304, USA. As part of these tools, we direct ads to you on Facebook. We implement activities in this area based on our legitimate interest in the form of marketing of our own products or services. In order to target you personalized ads in terms of your behavior on our site, we have implemented Facebook Pixel as part of our pages, which automatically collects information about your use of our site in terms of pages viewed. The information collected in this way is usually transmitted to a Facebook server in the United States and stored there. The information collected as part of Facebook Pixel is anonymous, i.e. it does not allow us to identify you. We only know what actions you have taken on our site. However, we inform you that Facebook may combine this information with other information about you collected as part of your use of Facebook and use for its own purposes, including marketing. These Facebook actions are no longer dependent on us, and you can search for information directly in Facebook’s privacy policy:https://www.facebook.com/privacy/explanation. You can also manage your privacy settings from your Facebook account. Due to the fact that Facebook Inc. based in the US and uses technical infrastructure located in the US, joined the EU-US-Privacy Shield program to ensure an adequate level of protection of personal data required by European regulations. As part of the agreement between the US and the European Commission, the latter has established an adequate level of data protection for companies that have a Privacy Shield certificate. As part of the cookie settings available from our website, you can disable Facebook Pixel.

Social Tools

Our websites use plugins and other social tools provided by social networking sites such as Facebook, Twitter, Google, LinkedIN. By displaying our website containing such a plugin, your browser establishes a direct connection to the servers of the administrators of social networking sites (service providers). The content of the plugin is transmitted by the respective service provider directly to your browser and integrated with the website. Thanks to this integration, service providers receive information that your browser has viewed our website, even if you do not have a profile with a given service provider or are not currently logged in to it. This information (along with your IP address) is sent by your browser directly to the server of the given service provider (some servers are located in the USA) and stored there. If you have logged in to one of the social networking sites, then this service provider will be able to directly assign a visit to our website to your profile on the given social networking site. If you use a given plugin, e.g. by clicking on the “Like” or “Share” button, the relevant information will also be sent directly to the server of the given service provider and stored there. In addition, this information will be published on the respective social network and will appear to people added as your contacts. The purpose and scope of data collection and their further processing and use by service providers, as well as the possibility of contact and your rights in this regard and the ability to make settings to protect your privacy are described in the privacy policy of individual service providers.

Facebook - https://www.facebook.com/legal/FB_Work_Privacy, Twitter - https://twitter.com/en/privacy, Google - https://policies.google.com/privacy?hl=en LinkedIN - https://www.linkedin.com/legal/privacy-policy.

If you do not want social networks to assign data collected during visits to our website directly to your profile on a given website, then before visiting our website you must log out of this website You can also completely prevent the plugins from loading on the page using the appropriate extensions for your browser, e.g. script blocking.

Video

We embed on video pages from YouTube and Vimeo. For this purpose, Google LLC cookies, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA for YouTube service and Vimeo Inc. cookies are used. Cookies are loaded only when playing video. If you do not agree to their loading, refrain from playing the video When playing video, Google or Vimeo receive information about it, even if you do not have a profile with a given service provider or are not currently logged in to it. This information (along with your IP address) is sent by your browser directly to the server of the given service provider (some servers are located in the USA) and stored there. If you have logged in to Google or Vimeo, this service provider will be able to directly assign the video playback on our site to your profile on the given social network. The purpose and scope of data collection and their further processing and use by service providers, as well as the possibility of contact and your rights in this regard and the ability to make settings to protect your privacy are described in the privacy policy of individual service providers. If you do not want Google or Vimeo to match the data collected during video playback on our website directly to your profile on a given website, then before visiting our website you must log out of this website. You can also completely prevent the plugins from loading on the page using the appropriate extensions for your browser, e.g. script blocking. We encourage you to read the details of Google’s privacy policy (https://policies.google.com/privacy) and Vimeo (https://vimeo.com/privacy).

Server logs

Using the website involves sending queries to the server on which the website is stored. Each query directed to the server is saved in the server’s logs. Logs include, among others Your IP address, server date and time, information about the web browser and operating system you use. Logs are saved and stored on the server. The data saved in the server logs are not associated with specific people using the site and are not used by us to identify you. Server logs are only auxiliary material used to administer the site, and their content is not disclosed to anyone except those authorized to administer the server.

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